Due to the recent global unprecedented demand for physical precious metals, we wish to advise that that we are experiencing some backlogs in the dispatch department due to the sheer volume of transactions. We do appreciate your patience during this time – please be assured that everyone will receive their purchases as soon as is possible.
In addition, whilst our supply of most products remains strong, there are some high demand items that may experience delivery delays from time to time. This will be advised on the website within the product description.
Thank you for your patience and loyalty during this very exciting time.
Refining is a process where gold jewellery, natural gold nuggets or alluvial dust, which contains additives or impurities is melted, the impurities removed and pure gold returned. Please contact our public trading office who will be able to provide more information about this service and associated costs.